CRM: An Introduction to Customer Relationship Management
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Customer Relationship Management (CRM) is a strategy that allows a business to manage its customer and sales relationships.
Courses
28 course(s)
Risk Management
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Learn about the seven R’s and four T’s that traditionally represent the key activities of risk management.
Inventory Management
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Sustainable business practices include the development of an effective program of controls over your merchandise, goods and services.
Business Process Management
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Business process management helps organizations leverage processes to achieve their goals and be successful.